How do I sign up for Accelerate Plus?

You can sign up for Accelerate Plus using any of the following methods:

• Sign up with Email & Password

After submitting your details, check your inbox for a verification email from Accelerate Plus. Click the link to activate your account.

• Sign up with Social Login
• Google
• Facebook

How do I subscribe to Accelerate Plus?

• Log in to your Accelerate Plus account.
• Click on "Subscribe."
• Choose your preferred subscription plan.
• Complete the payment process.

What subscription plans does Accelerate Plus offer?

• General Subscription Monthly - ₦1,000
  ₦1,000/month – Get unlimited access to all our exclusive African stories and pop culture content.
• General Subscription Yearly Plan - ₦11,000 (Most Recommended)
  ₦11,000/year – Unlock a year of unlimited access to our library of African content with this convenient annual plan.
• Access Bank Monthly Plan - ₦500
  Access Bank Customers: ₦500/month – Enjoy unlimited access to our content with a special discount of 50% for Access Bank customers.
• Access Bank Yearly Plan - ₦5,500
  Access Bank Customers: ₦5,500/year – Save more with our annual plan and enjoy full access at a discounted rate of 50% for Access Bank customers.

How do I change my password?

• Log in to your account.
• Click on "Menu."
• Select "Change Password."

How do I update my email or name?

• Log in to your account.
• Click on "Menu."
• Select "My Profile."
• Click "Edit Profile."

How do I contact Customer Support?

You can reach our support team via email: [email protected]

Why is some content unavailable in my region?

Certain content may be restricted due to geographical licensing agreements.

Are all videos in HD?

Accelerate Plus offers videos in multiple resolutions: 240p, 360p, 480p, 720p, and 1080p.

Can I cancel my subscription?

Yes, you can cancel at any time. However, we do not offer refunds. You will continue to have access until your current subscription period ends.

How do I check my subscription end date?

• Log in to https://accelerateplus.tv/
• Go to Settings.
• Click on "My Transactions."

How do I add content to my Watchlist?

• On the movie, show, or music video details page, click "Add to Watchlist."
• To view your Watchlist, go to "Menu."

How do I enable subtitles?

1. Play the video.
2. Click the "Settings" icon at the bottom right.
3. Select "Subtitles" and choose English (if available).

Note: Some content may not support subtitles.

Can I change video resolution while streaming?

Yes, you can adjust the resolution manually up to 1080p or set it to Auto Mode, which adjusts based on your internet speed.

Can I access all videos with a subscription?

Yes! Your access depends on your subscription plan:

• 30-day plan
• 365-day plan

How is my usage calculated?

There is no usage limit. Your subscription is valid for a specific number of days based on your chosen plan.

Can I stream from the app if I subscribed via the website?

Yes, payments are not device-specific. You can access content from any compatible device using the same login credentials.

How do I check my billing history?

• Log in to your account.
• Click "Menu."
• Select "My Transactions."

For more information or assistance, contact [email protected]